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Allyson N
Verified Customer
I can't recommend these wood fuels highly enough. My latest purchase was the oak chip blocks. They are a tad smaller than the other blocks and therefore more suited to my small stove. But goodness me, they kick out some heat! Admittedly the weather has warmed a fraction but I live in the furthest north west of Scotland on an island that sees an average of 10°c in the summer! And these wood blocks are just superb. They catch light easily with the help of a firefighter and they burn for well over an hour. I am seriously impressed.
The other excellent point about Bioglow is their delivery. As stated, I live offshore, but they manage to deliver a half pallet or a full pallet to me within a week or so of ordering.
Excellent company. Well done!
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Dunoon, United Kingdom, 2 weeks ago
Delargy
Verified Customer
Thank you, quick delivery of Willow Warm Eco compressed logs on pallet and easy to store away. Will buy again.
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Antrim, United Kingdom, 1 month ago
Heidi D
Verified Customer
Competitive pricing and prompt delivery.
Ordered sample packs of a couple of different types of heat logs, but there's no labelling to differentiate between the two, so I'm not able to determine which is working best for my needs.
Would have given a 5 otherwise and will definitely be using Bioglow again.
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Sheffield, United Kingdom, 1 month ago
Jane P
Verified Customer
Product very good -delivery could have been better as lorry was loaded incorrectly which meant they had to come back 3 days later after the weekend.
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South Benfleet, United Kingdom, 1 month ago
Alexis R
Verified Customer
Have now had 3 shipments from Bioglow and can't fault their product or their service. We have tried a few different logs but definitely not as good as Bioglow hot logs, they burn well and there is not much mess that comes from them so all in all would highly recommend
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Thirsk, United Kingdom, 1 month ago
Sue N
Verified Customer
Delighted with my Oak Ruf heat logs they take a long time to burn & very good value
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Qatar, 1 month ago
William W
Verified Customer
Great company to deal with. My pallet of Pini Kay Heat Logs was despatched promptly and efficiently. Staff were friendly and efficient, and the discounted offer was most competitive.
Loyalty scheme in place too.
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Aberdeen, United Kingdom, 1 month ago
John N
Verified Customer
The logs are very hot, just the right size and shape to make stoking the fire easy. Clean and convenient, I love them
2 people found this review helpful.
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Cardiff, United Kingdom, 2 months ago
Chris S
Verified Customer
Very fast delivery, good price and excellent fuel. A pallet should last until the end of next winter but I'll be back!
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Maida Vale, United Kingdom, 2 months ago
Fiona B
Verified Customer
Excellent wood briquettes , not too crumbly & burn well , this is our second lot
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Doncaster, United Kingdom, 2 months ago
Iain M
Verified Customer
Fuel blocks are great and good value. However, they were not securely tied onto the pallet and tipped off into the road when being offloaded. Several of the bags split open and a number of the blocks were damaged.
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United Kingdom, 2 months ago
Justine C
Verified Customer
Good service and prompt delivery, thank you
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Hill, United Kingdom, 2 months ago
Paul Y
Verified Customer
These are the worst logs by a considerable margin I have ever bought. This crate was supposed to be (a) kiln dried and (b) oak. I don't think a lot of these (at least 3/4) are either. The whole crate of logs on delivery was covered in a veneer of silt which I have never seen before but assumed would burn off. Not the case, they are very difficult to light and when they do burn very poorly, I suspect they are quite wet inside. Comparing to my normal kiln dried logs I have been buying for years, side by side there is a marked difference. The real kiln dried oak logs are clean and light coloured, they burn brightly on the fire immediately. This crap just smoulders and develops a black exterior, unless I turn the log burner up to maximum, even then is a struggle to develop flames and heat. After spending a huge amount of money on these and expecting them to keep me warm over the winter, to say I am disappointed is a huge understatement. Never again, and I will be leaving as many negative reviews online as I can. I will also see about getting at least some of money back through PayPal.
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Inverurie, United Kingdom, 3 months ago
Marc w
Verified Customer
Great products, lights very easily and burns well on open fire, works great mixed with other fuel products on open fire, coal, logs other heat blocks
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3 months ago
Allison K
Verified Customer
Excellent service
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Banbury, United Kingdom, 3 months ago
Caroline L
Verified Customer
Very easy, clean and efficient to use
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Glasgow, United Kingdom, 3 months ago
Johnathan J
Verified Customer
We’ve been using bingos now for a few years and they have never let us down, are always quick at delivery. The wood wool lighters are superb.
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United States, 3 months ago
Vera F
Verified Customer
Fairly priced & very quick del of briquettes from Bioglow.. this is our 4th purchase & we are very happy using this company & customer service is excellent too
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Glasgow, United Kingdom, 3 months ago
Donald M
Verified Customer
Excellent, clean, no messing about . Quick delivery
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Hackney, United Kingdom, 3 months ago
David T
Verified Customer
Bioglow offer a very efficient service, easy to deal with,packaged well and always on time. I have had delivery for a few years now and have always been pleased with their service.